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The latest reports from users having issues in Springfield come from postal codes 01108.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Please let us know what issue you are experiencing with Comcast Xfinity:
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Problems in the last 24 hours in Springfield, Massachusetts
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Springfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (3%)
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Live Outage Map Near Springfield, Hampden County, Massachusetts
The most recent Comcast Xfinity outage reports came from the following cities:Springfield, West Springfield, Chicopee, Holyoke, Enfield, Indian Orchard and Westfield.
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| City | Problem Type | Report Time |
|---|---|---|
 Springfield | Phone | |
| West Springfield | Internet | |
| Chicopee | TV | |
| Holyoke | TV | |
| West Springfield | TV | |
| Enfield | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Springfield, Massachusetts
Latest outage, problems and issue reports in Springfield and nearby locations:
- Leon Nguyen (@xLe0nx) reported fromSpringfield, Massachusetts
Seems like my @comcast internet is down due to the thunderstorm.There goes my plan to keep watching #StrangersThings...
- Kenz (@kenzloren) reported fromSpringfield, Massachusetts
Xfinity gotta be the worst cable company ever I pay the bill and all of a sudden all the boxes stop working what kind of backwards sh*t is that
- snap, crackle, POP (@DAFlymann) reported fromSouth Hadley, Massachusetts
@FearTheTriangle Just as bad as the main Comcast box rebooting near the end of the Super Bowl game! 😡
- 👑Disgruntled Pasta Shape King👑 (@Fluffysaur) reported fromSpringfield, Massachusetts
Damn like I really couldn't sleep so I pulled out the handy dandy old ass tablet we have. Pulled up that old ass Xfinity stream service and tried to catch up on sh*t. But it truly duly just updated on me and logged my ass out from the phantom account I had. Damn.
- Susanne Provost (@ProvostSusanne) reported fromSpringfield, Massachusetts
I don't know why they still let cup car drivers in the truck's and Xfinity cars it just sucks to see them take the money from them.
- Jon Snow (@mattdupont17) reported fromSpringfield, Massachusetts
@PinkGlitterRain @JaniceKapner @TMobile Nice! Xfinity mobile uses Verizon cell service and they don't have a down payment for pre-ordering the Note 20 Ultra. I wish I was a celebrity so more people could read this
- Mara Chapin (@marachapin) reported fromLudlow Center, Massachusetts
@kaaaaylee Same! It’s a dish service or spectrum/xfinity in wmass. My hometown is starting their own fiber through the electric company, which is pretty awesome. But Spectrum is the worst by far... outdated cable, terrible pricing and outages without warning.
- Ronni Gordon (@ronni_gordon) reported fromHolyoke, Massachusetts
@Xfinity You’re impossible I’ve been trying to get through to agent to report calls I’ve been getting about open service order & you have no option. Very frustrating to have communications company that won’t communicate.
- Bridget Zarych (@bridget_zarych) reported fromSpringfield, Massachusetts
I think the biggest issue in my family is figuring out what the xfinity password is every time my mom forgets the one emily makes it and changes it and then I go to login and it's WW3
- MAIN EVENT TIME!! (@WWeed413) reported fromChicopee Falls, Massachusetts
@Comcast really needs to add AXS so awful its not avaible on their platform we want NJPW
- brandoooo (@Brandomight69) reported fromSpringfield, Massachusetts
That whole Comcast and power sh*t is fake that’s definitely a publicity stunt for them to drive in more viewers
- Ryan Borges (@ryanborges24) reported fromSpringfield, Massachusetts
@jeff_gluck Xfinity race yesterday proves how terrible this package is.
- Nathan Blais (@nateblais_) reported fromSpringfield, Massachusetts
@Xfinity has t h e worst customer service of all time lmao
- Bob Parker (@bob118) reported fromAgawam, Massachusetts
@DIRECTV I am pretty ticked off that when my 2 yr agreement expired U was told me to call to get a better pricing. So I called,Loyalty discount was a lousy $10. sh*t no wonder why your bleeding customers! Well my signal doesn’t go out now with Xfinity when it rains. My 2 cents!
- Bren🌹 (@bren_matyseck) reported fromWestfield, Massachusetts
Jesse kicked me off his moms xfinity and I have never been so hurt in my life
- Hash on Top (Mixer) (@HashOnTop) reported fromSpringfield, Massachusetts
@NTrendSick Comcast sucks in my area, lol.
- Leon Nguyen (@xLe0nx) reported fromSpringfield, Massachusetts
Seemd like my @comcast internet is down due to the thunderstorm.There goes my plan to keep watching #StrangersThings...
- Jasmine Roman (@JassyBooks) reported fromSpringfield, Massachusetts
God Damn wind 💨 my electricity went out again this time only 5 min but damn having Comcast it takes like 10-15 min for the box to reset itself #Annoyed
- Beach Mom (@CeceCalabrese) reported fromAgawam, Massachusetts
@Outlander_STARZ Too bad I can’t watch it even though I pay through the nose for my Starz channel on Comcast. #ripoff
- GEESTER LEBRON ⚰️ (@Geester6790) reported fromSpringfield, Massachusetts
@KaseyChante @Xfinity Can u send me the support number I’ve been looking for it on the site
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- ∞ (@myaimscreeename) reported
@Xfinity Why you'd place a data cap on shaky and unreliable wifi is beyond me. I await the day i can drop your service. 🖕
- A (@_littlebitfancy) reported
@Jaberuski I have Comcast, so internet is fine. No cell service though. Can still iMessage and FaceTime.
- Jennifer Harvey 🍊🏈 (@jenmarie0144) reported
@Xfinity New customer.. I've called and also chatted in the app about getting a new TV box, I currently have the wireless box and was told I needed a bigger box to be able to record more shows at one time. I've been told twice it was getting sent but haven't seen it.
- R Sturges (@rwsturges) reported
@Xfinity waiting for service at @Xfinity store and they only have to representatives working today. It’s a Saturday the day after Christmas. Terrible service. @comcast
- David Staples (@davidstaples) reported
@elonmusk Any idea when Starlink will be available in southeast US? @Xfinity says they service my address but has no infrastructure on my street, so I’m assuming they’ll never build. @att gives me a whopping 10 mbps dsl. The moment starlink is available, I’ll sign up!
- not a fed (@AgentOfHydra138) reported
@MarcLobliner Or... And hear me out. Maybe the bomber had to deal with at&t customer service. That's almost as bad as comcast.
- Nonyarrr (@nonyarrr) reported
@comcastcares Here we go again. Comcast internet issues starting again. Yesterday I lost signal at least 10 times. This issue has been going for months. Started contacting Comcast issue still not resolved.
- Au$t (@Austee*zzyyyy) reported
Xfinity sucks
- Rleyden (@rowie07430) reported
@comcastcares AGAIN! Do you realize this is the third time in 4 days I had issues! Rebooting AGAIN! I’m sick of this ! Can you fix this or not? Do you have anyone follow up on these tweets? Comcast cares my ***!
- Cat (@TrotLoeilArtist) reported
Hey @Xfinity what’s going on with the cable? We keep getting a message saying there’s a video issue. TV keeps freezing
