Reviews
4.4
(90 reviews)
A dealership's rating is based on all of their reviews, with more weight given to recent reviews.
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5.0
william thompson jr
March 27, 2024
By william r thompson jr from OXFORD,pennsylvania
all service people knew there jobs and were glad to answer all of my questionsand were just plain nice
5.0
william thompson jr
March 27, 2024
By william r thompson jr from OXFORD,pennsylvania
all service people knew there jobs and were glad to answer all of my questionsand were just plain nice
Rating breakdown (out of 5):
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
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5.0
GREAT SERVICE
March 2, 2023
By Holly from Newark, De
Always helpful, accommodating. very pleasant. The staff always takes care of my vehicle like it's their own. Love it here.
5.0
GREAT SERVICE
March 2, 2023
By Holly from Newark, De
Always helpful, accommodating. very pleasant. The staff always takes care of my vehicle like it's their own. Love it here.
Rating breakdown (out of 5):
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
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5.0
Top notch service
February 5, 2023
By Scott from Wilmington,de
I want to give the service & parts departments at D?Ambrosio Chevrolet a huge thank you.
5.0
Top notch service
February 5, 2023
By Scott from Wilmington,de
I want to give the service & parts departments at D?Ambrosio Chevrolet a huge thank you.
Rating breakdown (out of 5):
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
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5.0
Service
December 29, 2022
By Lisa P from Oxford, Pa
Sales and service department have always been a pleasure to deal with.
5.0
Service
December 29, 2022
By Lisa P from Oxford, Pa
Sales and service department have always been a pleasure to deal with.
Rating breakdown (out of 5):
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
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Dealer response
Thank you, we try very hard to help!
5.0
Excellent bisit
December 8, 2022
By Anthony F from Oxford, Pa
Fast, well explained. No hassle and did not tell me to get something I did not need. Will be going there again.
5.0
Excellent bisit
December 8, 2022
By Anthony F from Oxford, Pa
Fast, well explained. No hassle and did not tell me to get something I did not need. Will be going there again.
Rating breakdown (out of 5):
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
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Dealer response
thank you for your review. We appreciate it very much.
1.0
David Enck
November 21, 2022
By GLENN David Enck from quarryville, Pennsylvania
had a rattling noise in my suspension still doing it. The service guy said it was the suspension it didn?t do it when it was new and still making a lot of noise
1.0
David Enck
November 21, 2022
By GLENN David Enck from quarryville, Pennsylvania
had a rattling noise in my suspension still doing it. The service guy said it was the suspension it didn?t do it when it was new and still making a lot of noise
Rating breakdown (out of 5):
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
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Dealer response
sorry you were not happy. Please feel free to stop by anytime you are in the area and the vehicle is making the noise and take a drive with our technician,.
2.0
Can't find inventory for used cars.
July 9, 2019
By Bill reed from Elkton MD
I'm shopping for used cars. Wherever I go on their website it's new cars. It's like you're there at the dealership and you have salesmen shoving new cars down your throat.
2.0
Can't find inventory for used cars.
July 9, 2019
By Bill reed from Elkton MD
I'm shopping for used cars. Wherever I go on their website it's new cars. It's like you're there at the dealership and you have salesmen shoving new cars down your throat.
Rating breakdown (out of 5):
- Customer service —
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
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1.0
Avoid at all costs!!!!!
June 22, 2018
By Momofthree from west grove, pa
Have been taking my chevy suvs here for years. even purchased one here. However despite having our traverse services here MULTIPLE times amazingly no one ever mentioned that the transmission was breaking. The traverse drove like this for 6 months and was only noticed when I took it to another mechanic. Amazingly this was right when our milage warrenty was up yet we are still within date range. After weeks of going back and forth with Chevy and the dealer we are told so sad too bad. I would never ever buy a GM product again. Prior to this experience we owned 2 GM made saabs, a tahoe, equinox and this traverse. and I def wouldn't take it here to be serviced. WAY too much of a coincidence that they never noticed the transmission yet a small shop down the street did. THANKS chevy and jess d'ambroisa.
1.0
Avoid at all costs!!!!!
June 22, 2018
By Momofthree from west grove, pa
Have been taking my chevy suvs here for years. even purchased one here. However despite having our traverse services here MULTIPLE times amazingly no one ever mentioned that the transmission was breaking. The traverse drove like this for 6 months and was only noticed when I took it to another mechanic. Amazingly this was right when our milage warrenty was up yet we are still within date range. After weeks of going back and forth with Chevy and the dealer we are told so sad too bad. I would never ever buy a GM product again. Prior to this experience we owned 2 GM made saabs, a tahoe, equinox and this traverse. and I def wouldn't take it here to be serviced. WAY too much of a coincidence that they never noticed the transmission yet a small shop down the street did. THANKS chevy and jess d'ambroisa.
Rating breakdown (out of 5):
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
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1.0
Awful customer service!
June 21, 2018
By Momofthree from West grove,pa
Took my traverse here for oil changes and repairs throughout the time I had this car. Miracles of miracles right after my mileage warrenty ran out was told I need a new transmission. Now between chevy and the dealer and over a month with zero results. Would never buy another chevy or use this service center.
1.0
Awful customer service!
June 21, 2018
By Momofthree from West grove,pa
Took my traverse here for oil changes and repairs throughout the time I had this car. Miracles of miracles right after my mileage warrenty ran out was told I need a new transmission. Now between chevy and the dealer and over a month with zero results. Would never buy another chevy or use this service center.
Rating breakdown (out of 5):
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
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Dealer response
Mrs. Simon, You neglected to point out that your vehicle has 113,000 miles on it and that it is out of GM Warranty. You did not purchase the vehicle new and you have only been here 5 times since 2015 and none of those times did we perform any maintenance on your Traverse. I understand your frustration, but you should not blame us for the transmission failing. My Service Manager informed me that he offered you a $1,000 discount to have the transmission replace. Not sure what else we could do to make you happy. Please feel free to call me if you would like to discuss this further. Tony Iaquinto. 484-365-2584
5.0
Very Satisfied
September 20, 2017
By S. Swayne from Parkesburg, PA
I was treated very courteously and quickly. They repaired 2 10 year old key fobs for my Chevy Malibu. Steve, Scott and Sam were very pleasant and helpful.
5.0
Very Satisfied
September 20, 2017
By S. Swayne from Parkesburg, PA
I was treated very courteously and quickly. They repaired 2 10 year old key fobs for my Chevy Malibu. Steve, Scott and Sam were very pleasant and helpful.
Rating breakdown (out of 5):
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
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