John Wills House Care Home (2024)

John Wills House Care Home (1)

CQC rated outstanding care home


John Wills House Care Home (2)

A glance at our care home in Bristol

John Wills House is one of just a few care homes in Bristol currently rated 'Outstanding' by the Care Quality Commission. Known for its friendly, family atmosphere, you're guaranteed a warm welcome and exceptional care whether you're a resident with us or a visitor.

Beautifully refurbished rooms are now available - call us on 0117 919 4263 for more details and to book a tour.

  • Award-winning team
  • Diverse activities programme
  • Extensive coronavirus safety measures & well-being initiatives
  • Rated Outstanding by the Care Quality Commission in January 2020

For admissions enquiries please call our central admissions team on

Phone 0117 919 4263

Take a look at our brochure

Download your copy

For general enquiries please call John Wills House direct on

Phone 0117 377 3730

John Wills House Care Home (3)

CQC rated outstanding care home in Bristol

John Wills House is one of just a few care homes in Bristol currently rated 'Outstanding' by the Care Quality Commission. This outstanding rating is a reflection of our ‘family’ approach to care, and everyone from the housekeeping, catering, portering and administration teams, to the nursing and care teams and all our volunteers, has contributed to this achievement.


John Wills House Care Home (4)

Newly refurbished rooms on the beeches - available now

We have a number of beautifully refurbished rooms now available for general nursing care on The Beeches - please call us for more details.

  • En-suite
  • In-room dining
  • Profiling beds
  • Newly refurbished rooms
  • Surrounded by pleasant garden
  • Phone point in own room
  • Residents lounges have kitchenette area
  • Installed television

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Willows and Orchards

Our dementia wing, The Orchards, has been especially designed to provide visual cues that encourage confidence and reduce anxiety. The Willows provides general nursing care. All our rooms are beautifully furnished and you can bring in personal belongings, so it really feels like home. All rooms are en-suite and designed with your complete comfort in mind. On the ground floor you’ll find easy access to lovely outdoor areas.

  • En-suite
  • In-room dining
  • Profiling beds
  • Secure garden
  • Residents lounges have Kitchenette area
  • Phone point in own room
  • Television point in own room

​Where is John Wills House?

John Wills House is located within the beautifully landscaped grounds of Westbury Fields retirement community. A mile from Westbury-on-Trym village, there's easy access to transport links and local amenities, including shops, restaurants and the stunning Blaise Castle estate.

Address: John Wills House, Jessop Crescent, Westbury Fields, Westbury-on-Trym, Bristol, BS10 6TU

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Offering the highest level of personalised care

Everyone’s needs are different and at John Wills House we can offer a range of care options built around the individual needs of each resident. That’s one of the reasons why we’ve gained a national reputation and won multiple awards for the high quality personalised care we provide.


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Support & well-being

To complement the personalised care plans at John Wills House, there are a range of other facilities that offer support and promote well-being for all residents, including podiatry sessions, an in-house therapy team, hairdressing salon, emotional and spiritual well-being groups and more.


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Free physiotherapy and occupational therapy

Our team of physiotherapists, occupational therapists, and their assistants provide advice, support and treatments so residents can remain as physically active, mentally stimulated and socially engaged as possible. This service is available free to all our care home residents.


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Life at John Wills House

Grow your own vegetables for the kitchen, support a charity in a 'Bake Off' competition, enjoy a talk on photography or teach staff a thing or two in our Knit and Natter group. We tailor our activities programme so you can decide what you do and loved ones are welcome to join in too.

We know that every day is different and our dedicated staff are on hand to respond to whatever you need.



See 11 more photographs

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Photo gallery

Check out our photo gallery to explore the living spaces, facilities and beautiful surroundings our care home provides for our residents.



Invite relatives for a delicious meal at The Cricketers or enjoy a daily walk around the cricket pitch at Westbury Fields retirement village. There are private lounges within the care home so you can entertain family members and the dementia wing has beautiful secure gardens with raised flowerbeds. If you’d like to explore spots that are further afield we offer regular outings to places like the Botanical Gardens.

  • Arts and crafts room
  • WiFi
  • Pets can visit
  • Step free access
  • Shared kitchen
  • Activity room
  • Shared lounge
  • Bar/café
  • Gardens
  • Activities and outings
  • Restaurant
  • Hair salon
  • Physiotherapy
  • Podiatry

Types of Care

The St Monica Trust is nationally recognised for its high-quality personalised care which combines a range of care options that are built around your individual needs.

Nursing care

Within the Willows our dedicated and capable team provides 24-hour general needs nursing to ensure you get the best out of life every day. Over the years, we’ve learned how to work with people and their families to create care plans that thoughtfully balance support alongside independent living. That way you maintain the freedom to make your own choices.

Residential dementia care

We believe that a key part of creating sensitive and pleasant environments for people who are living with dementia is the quality of the relationships that we build. The Orchards’ flexible approach to care is focused on reducing anxieties and encouraging the capabilities of each individual resident, so that there’s purpose and meaning to every day.

Respite and short-term care

Some people come to us for short periods of between one week and up to six weeks. Rooms can be booked in advance, so you get to choose when you’d like to check in and check out (subject to availability). We take care of you from the moment you arrive and our specialist team of healthcare providers are there to help with whatever you need.

Rehabilitation and reablement

After a spell in hospital we offer space for recovery and recuperation, creating restorative care plans based on your needs. With the expertise of our team of health professionals you can get back to your best as quickly as possible.

End of life care

Working with you and your loved ones, we’re there to provide relief and support for as long as you need us. We’re nationally recognised for our award-winning palliative and end of life care, which sensitively encompasses all aspects of your physical, spiritual and emotional well-being. Our focus is on ensuring that pain is well-managed and that your personal wishes are respected at all times.

Therapy team

Every St Monica Trust care home has a dedicated therapy team on-site, so they can work proactively with residents and respond quickly whenever their skills are required - enhancing our residents' mobility, independence and well-being.

This service is available free to all our care home residents. Unlike other care providers, there are no additional charges for physiotherapy and occupational therapy at St Monica Trust. Download the guide to our therapy team.

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Reviews for John Wills House care home

John Wills House care home is very highly rated on and consistently receives positive feedback from residents and their families, recognising our professional service and high quality of care, making us one of the best care homes in Bristol.


My mother has lived at the Orchards for just over two years, during which time her care needs have changed considerably…The staff are wonderful - caring, kind, patient and responsive to her needs. They make great effort to get to know and understand in order to treat her as an individual. They are also alert to the needs of the family…we are always made to feel welcome and are well looked after while we are there.

John Wills House Care Home (18)

Guide to the St Monica Trust's care homes

Welcome to our guide to the St Monica Trust's care homes. Whether you are considering a care home for yourself or a loved one, we aim to provide you with a useful guide, information and advice.


Inspected by the Care Quality Commission

Speak to our friendly team

We’d love to show you more and our friendly admissions team are always on hand to help. To ask any questions, arrange a virtual tour or for more information please call us on on 0117 919 4263 or email

For private respite bookings and enquiries please contact Vickie Wide on 0117 377 3749.

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John Wills House Care Home (2024)
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