Managing & Using your Spectrum Account (2024)

Discussion List

• How do I view statements or pay my bill?

  The following information will help you learn how to view and pay your bill onSpectrum.netor the…

  Question Announcement Closed William_M 5.7K views0 comments0 pointsStarted by William_M April 10

• Does spectrum run promtions through outside agencies

  Answered Adronaj 36 views1 comment0 pointsMost recent by James_M May 16

• We're unable to display your Spectrum equipment due to a possible disconnection or pending activatio

  I started getting this error message few months ago and it won't go away. As a result I can't repla…

  Answered ✓ Eugene_Y 72 views1 comment0 pointsMost recent by James_M May 14

• What is my wifi speed?

  What is my wifi speed?

  Answered ✓ rags 46 views1 comment0 pointsMost recent by James_M May 14

• how do I display my spectrum statement

  Answered ✓ thyroid22 180 views1 comment0 pointsMost recent by William_M May 11

• when is my equipment arriving?

  Answered ✓ geraldi336 31 views1 comment0 pointsMost recent by Mo_S May 9

  See Also

  How to Pay Your Spectrum Bill

• Where can I return equipment in the St. Louis area?

  Where can I return Spectrum equipment in the St. Louis area?

  Answered ✓ escott1688 32 views1 comment0 pointsMost recent by James_M May 8

• Wi-Fi router

  Is there anyway to block adult websites from devices using the WiFi router connection, like for exa…

  Answered ✓ Designation16 53 views1 comment0 pointsMost recent by William_M May 4

• How to change my email address ?

  how can I change my email address

  Answered ✓ KADO23phja 89 views1 comment0 pointsMost recent by Jaleesa_F May 3

• Is it possible to make my account accessible to only me?

  my mother is mentally ill and trying to call and change things with the account.

  Answered ✓ Shanna805 56 views1 comment0 pointsMost recent by Renee_T May 2

• How do I see mobile billing?

  I just contacted Spectrum to see what services I have, and am paying for! They have my land line an…

  Closed WRR24 101 views1 comment0 pointsMost recent by Renee_T April 30

• Confuse about my plan and my payment

  Answered ✓ Closed Chanatpatom 112 views1 comment0 pointsMost recent by James_M April 25

• How to add someone to your account

  I would like to add someone to my account, can you please assist me with this?

  Answered TDAMON5009 51 views1 comment0 pointsMost recent by Lyn_T April 24

• Why is my WEBSITE labeled suspicious?

  I've had a web domain for a few years that I've never used. Went to use it today for the first tim…

  Answered deanosurf 93 views6 comments0 pointsMost recent by deanosurf April 23

• The ACP ends on April 30, 2024. When is Spectrum going to provide internet service and how much ?

  The ACP ends in April. What will my May bill look like? Do I need to update my internet service? …

  Answered Closed cogbehaviour1 324 views3 comments0 pointsMost recent by James_M April 23

• how do I make an appointment at the Spectrum on Oneida location?

  Answered Closed Hunter2645 58 views1 comment0 pointsMost recent by Mo_S April 19

• What is my bill for April?

  Answered ✓ Closed 4p2tr6M8 176 views1 comment0 pointsMost recent by Jaleesa_F April 19

• questionable emails

  I keep receiving emails from spectrum@exchange.spectrum.com addressed to someone named Nicholas. I…

  Answered ✓ Closed Barb12068 49 views1 comment0 pointsMost recent by Jaleesa_F April 19

• I need my last name changed on my account

  Answered ✓ Closed Missyholtz 23 views1 comment0 pointsMost recent by James_M April 18

• Can I set time limits on internet use?

  Answered ✓ Closed btpetit24 52 views1 comment0 pointsMost recent by HT_Greenfield April 17

• Why don’t you offer two step authorization instead of resetting of passwords for people who travel?

  Answered Closed Margella 60 views1 comment0 pointsMost recent by Lyn_T April 16

• Phone use and plans

  Want to review my current plan and usage

  Answered ✓ Closed Wylandb 144 views2 comments0 pointsMost recent by sanghvi5m April 13

• First time user of spectrum online account. Need to manage account to verify information is all cor…

  Answered ✓ Closed _me123 115 views2 comments0 pointsMost recent by Tyleen_Z April 13

• Invoice

  Why’s my bill, statement increased by $13.60 without any notification? Should be $123.37, please r…

  Closed Jennifernguyen1950 87 views2 comments0 pointsMost recent by James_M April 12

• How can I transfer my account to my roommate

  Hello,My friend and I both live in our apartment. How can I transfer my service to her ?Thank you

  Answered ✓ Closed AliTavakoli1346 54 views1 comment0 pointsMost recent by James_M April 11

• When is acp ended, and what do I need to do to keep my services

  Answered Closed Dawnfreed1975_ 56 views1 comment0 pointsMost recent by James_M April 11

• hot spot

  How do I find my hotspot username and password?

  Answered Closed SandeeP88 30 views1 comment0 pointsMost recent by James_M April 11

• Billing

  How can I have a monthly bill sent to me even though I have automatic deductions?

  Answered Closed Dokie123 152 views1 comment0 pointsMost recent by James_M April 10

• Billing

  how do I find out how much my bill is?

  Answered Closed Kosterman75 455 views6 comments0 pointsMost recent by James_M April 10

• Why am I being asked frequently to change my password?

  Every month I seem to have to change the password. Out daughters watch our spectrum when they are a…

  Answered Closed Toni3 161 views4 comments0 pointsMost recent by William_M April 10

• How do I find my statement for this month

  Answered ✓ Closed rdragon 296 views3 comments0 pointsMost recent by William_M April 10