Logging out of any social media app allows you to leave the app temporarily without any lasting implications. However, if you’ve been trying to log out of Facebook but got the “can’t log out of Facebook” error, don’t worry. This article will help you fix this using the Facebook desktop or mobile app.
The “Can’t log out of Facebook” error might be because a connected third-party app is interfering with Facebook’s log-out process. In this case, either log out of the third-party app or remove Facebook from that app, like unlinking Spotify from your Facebook. However, if this is not the case, continue reading as we look at the reasons followed by the fixes.
Why Can’t I Log Out of Facebook on Mobile and Desktop
Before we start fixing, here are some reasons that could cause this issue.
- Facebook is currently down due to a server outage.
- The Facebook app is out-of-date.
- An issue with a previous Facebook app update.
- The browser or the app cache is corrupted.
- Browser extensions are interfering with Facebook.
- Facebook app is unable to connect to the internet.
With this out of the way, continue reading as we troubleshoot this issue and help you log out of Facebook on the desktop or mobile app.
How to Fix Facebook Not Logging Out
Now that we have a better idea of why Facebook won’t let you log out, let us look at 10 ways that might help you fix this issue on mobile and desktop.
1. Check if Facebook Is Down
Be it the Facebook desktop or mobile app, they won’t work properly if there is an issue with Facebook’s servers. This can also be one of the reasons why you’re suddenly unable to log out of Facebook. To check this, go to Downdetector’s Facebook Server Status page and see if any outages have been recently reported.
If that is indeed the case, wait a while before checking again. However, if no outages have been reported recently, proceed with the below-mentioned methods.
2. Log Out of All Devices
Unlike logging out of one device at a time, with Facebook, you can bulk sign out of all your devices. To do this, open Facebook on a device different from your current device and use the app settings to log out of all the selected devices. This should log you out of the target device as well.
For more details, check our explainer on how to log out of Facebook on all devices.
3. Restart Your Device
Before we move on to fix the issue of Facebook not logging out, ensure to restart your device. This will force all device functions to close and restart, which can help resolve any temporary app glitch. Here’s how to do it.
On iPhone
Step 1: According to your device model, follow the below steps to turn off your iPhone:
- For iPhone SE 1st gen, 5s, 5c, and 5: Long-press the top button.
- For iPhone SE 2nd gen onwards, 7, and 8: Long-press the side button.
- For iPhone X and above:Long-press the power and any volume buttons simultaneously.
Step 2: Now, hold and drag the slider till the end.
Wait for the screen to go blank. Then, long-press the power button until you see the Apple logo. Wait for your iPhone to finish restarting. Then, open the Facebook app and try logging out again.
On Android
Step 1: Long-press the power button.
Step 2: Tap on Reboot.
Once your device restarts, enter the device password and open the Facebook app to check if you can log out.
On Windows
Step 1: Go to the taskbar and click on Start.
Step 2: Here, go to Power and click on Restart.
Once Windows restarts, browse the web and see if you can log out of Facebook.
4. Check Your Internet Connection
An active internet connection is essential to ensure your Facebook app works as expected. So, to check if your internet is up to the mark, start by running a speed test. If the internet speeds are less than expected, connect to a different Wi-Fi network or move closer to your router and try again.
If you’re a mobile user, try using other apps, like YouTube, to check your internet speeds. If the video you’re watching has frequent buffering or loading issues, try switching from mobile data to Wi-Fi. Or, if available, turn on 5G and check again. However, if the speeds are average, continue to the next fix.
5. Update the Facebook App
App updates help introduce new features, keep the app compatible with your device, fix bugs, and more. So, manually check and install any pending updates for the Facebook app on your device. However, if you cannot log out of Facebook after a recent update, Android users can roll back a previous app update.
For more details, check our guide to understand whether an app needs an update on Android and iPhone.
6. Force Stop Facebook Mobile App
Force closing an app will stop it from running in the background. It will also close all app functions. Then, once the app restarts, these app functions will also restart. This helps fix temporary app glitches and errors that prevent you from logging out using the Facebook mobile app. Here’s how to do it.
On iPhone
Step 1: Swipe up from the bottom of the screen. Or, if available, double-press the Home button.
Step 2: Once the background apps open, hold and swipe up the Facebook app.
Once the Facebook app closes, reopen it and try logging out again.
On Android
Step 1: Tap on the Recent icon.
Step 2: Swipe up and clear the Facebook app.
Then, tap on the Facebook app icon again and try logging out. If you still can’t, continue to the next fix.
7. Clear Facebook App Cache
The app cache stored on your device helps to ensure app functions, like loading posts, checking feed, etc., are faster and smoother. However, if this cache gets too big or corrupted, it can interfere with app functions.
In this case, clear the cache for Facebook by using your Android device’s settings menu. If you’re an iPhone user, offload and reinstall the Facebook app.
8. Clear Browser Cache and Cookies
Like mobile apps collect cache, browsers also collect and store cache files on your PC to load websites faster. This also means that if you’ve been facing issues using any website, like Facebook, you can clear the cache for your browser to try and fix it. Follow the below steps to do it when using Google Chrome.
Step 1: Open Chrome and click on the three-dot icon.
Step 2: Here, click on Settings.
Step 3: Click on ‘Privacy and security’ from the menu options.
Step 4: Click on ‘Clear browsing data’.
Step 5: Now, select ‘Cookies and other site data’ and ‘Cached images and files’.
Step 6: Click on Clear data.
This will clear the cache for your web browser. Please note that doing this might clear custom settings data and sign you out of certain websites. You can also check out our other articles to know more about clearing browser cache on Edge and Firefox.
9. Disable Third-Party Browser Extensions
Extensions are beneficial in adding extra functionality to your browser without installing any additional applications. However, specific third-party extensions with access to your browser’s features can prevent apps from working as expected. This can also be one of the reasons why Facebook is not logging out.
To fix this, you can disable all extensions temporarily. Here’s how.
On Edge
Step 1: Use the Search bar, type Edge, and open the app from the search results.
Step 2: Go to Edge’s Extension page.
Step 3: Here, turn off the toggle for the relevant extension. Repeat the steps for any other extensions.
On Firefox
Step 1: Click on the Search bar, type Firefox, and open the browser from the search results.
Step 2: Now, use the below link to go to the Firefox Add-ons Manager page.
Open Firefox Add-ons Manager
Step 3: Scroll through this page and turn off the toggle for the desired extensions.
On Chrome
Step 1: Open Chrome and click the three-dot icon in the top-right corner.
Step 2: Here, go to Extensions and click on Manage Extensions.
Step 3: Turn off the toggle for the relevant extension.
Repeat this process and turn off all the recently installed or updated extensions. Then, try logging out of Facebook again.
10. Use a Different Browser
While third-party extensions can be easily turned off, certain browsers have built-in features that might be hard to control. This could also interfere with website functions. To ensure this is not the case, you can try accessing the Facebook website using another browser. Then, use the abovementioned methods to log out of your Facebook account.
Log Out When You Want
We hope this article helped you understand and solve the “Can’t log out of Facebook” error when using the Facebook desktop and mobile app. You can also check out our guide if you face issues logging in to your Facebook account.
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